Don’t you just love when a user submits a ticket that’s “super urgent, this is preventing me from doing my job!” and when you ask how long it’s been happening: “Oh, about a month”

That is absolutely fascinating, and makes me want to learn more about poetry

The weirdest one we’ve had was when we were trying to put together a little charcuterie board and ordered some cheeses for it: brie, aged cheddar, that sort of thing. Apparently the person putting the order together couldn’t find the display of cheeses, so they instead went to the deli counter and got some ultra processed flavored cheese slices, things like bacon and onion flavor and ranch flavor. Not even sort of what we were wanting

🏅