Suburban Chicago since 1981.

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Joined 2 years ago
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Cake day: June 9th, 2023

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  • The most corporate of corporate ways is to say that what the other party is saying doesn’t align with your experience/observations. In specific circumstances, though, you can (and should) challenge it as bluntly as possible.

    Example…person A says “My local users have been running their Dell Precision 7780 laptops with 65W power bricks and no performance impact.” Person B says “that’s not possible, they’re equipped with i9 CPUs, RTX 5000 GPUs, and come with 200W power bricks.”

    Example: A says “I asked you for this load balancer configuration a month ago and you never did it. I’m copying our managers so they can see that you’re the one holding up the process.” Person B says “I told you via your service ticket that it was done within a couple hours and requested feedback. Here’s a screenshot of the ticket’s chat log, which explicitly says that it’s done and you need to add the DNS entry to make it work. Here’s a timestamped screenshot of my command line showing that you haven’t done that. Here’s a screenshot of my /etc/hosts file and browser showing what it looks like when the DNS entry is correct. This whole thing could have been handled with a 3-line Teams chat, no need to escalate.”