My game was refusing to connect, giving a connection error. I tried closing stuff, reopening, restarting my phone, everything I could. The final solution I saw was uninstall everything and reinstall it.

I did that. I tried to recover my data using an Apple account. No dice. I tried using my Nintendo account. No dice.

Was my stuff all local? Is it gone forever? I use my account to supplement my partner and trade with them, I didn’t really battle ever. But is all my stuff completely gone? I feel like it is.

  • Sunoc@sh.itjust.worksM
    4·
    18 days ago

    That sounds bad… if you have your client ID or your friend ID, maybe you can request help for the support to recover the account info, at least to know where to reconnect to try and get the account back…

    Good luck!

  • FrostyTrichs@crazypeople.onlineM
    3·
    17 days ago

    Do you use a VPN? It seems like the last month or two they’ve really gotten heavy handed with blocking users on VPNs and it manifests exactly as you described your initial issues. All you need to do if that’s the case is change your VPN location until the game stops bothering you about authentication.

    Now that you deleted everything it’s a little trickier. Your data should be linked with some form of recoverable account- Apple, Google Play, Nintendo, etc. That would be whatever you linked it with when you created the account. Assuming the VPN thing is your issue it’s just a matter of cycling through locations until the game will let you in, and then redownloading the data after logging in.

    • Rai@lemmy.dbzer0.comOP
      2·
      17 days ago

      I do! It makes sense that that would be the reason. Alas, when I disconnect from VPN and try to transfer data from Apple or Nintendo, it says “this account does not have any save data.”

      • FrostyTrichs@crazypeople.onlineM
        2·
        17 days ago

        Since you traded with your partner before hopefully they have your friend ID. Your best bet at this point might be reaching out to support and explaining that you wiped your data thinking it was linked to another account and now you’re unable to access your stuff. A friend ran into something similar before and support was able to link their account number to their Google account so they could restore everything. IIRC support wanted to know their username and friend ID if they were able to provide it. Maybe they can do something similar for you?