There’s a couple of warning flags in that story - what’s with the “I spend my time making my boss’s life hell”? That doesn’t sound conducive to building a trusting relationship…
Then there’s how you work through a problem with someone, especially higher management. I’ve learned to not over share the details, because there’s this invisible force that commands them to give an opinion and butt in.
Just offer calm assurance that you know what it is going on and that you can fix it, and give them an estimate of how long it will take, but double it first. This will give you leeway in case of unexpected issues, and make you look good if you deliver faster.
One thing they’re good at though is getting you resources. If you need someone else to move, or something to get it fixed, be clear about that and they’ll start making phone calls and make it happen in no time.
True, but…
There’s a couple of warning flags in that story - what’s with the “I spend my time making my boss’s life hell”? That doesn’t sound conducive to building a trusting relationship…
Then there’s how you work through a problem with someone, especially higher management. I’ve learned to not over share the details, because there’s this invisible force that commands them to give an opinion and butt in.
Just offer calm assurance that you know what it is going on and that you can fix it, and give them an estimate of how long it will take, but double it first. This will give you leeway in case of unexpected issues, and make you look good if you deliver faster.
One thing they’re good at though is getting you resources. If you need someone else to move, or something to get it fixed, be clear about that and they’ll start making phone calls and make it happen in no time.
If they also handle security that can be a (necessary) pain in the ass
who are you, so wise in the ways of corporate?
That noob thinks doubling the time estimate is enough. He’s like a little kid yet.
My method is that if it’s a 5 minute thing, that’s this week. If not, then next quarter.
Yeah they’re gonna take 75% right off the top.